Privacy Policy

Information you give us

• Email address, for delivering your login credentials and replying to support
• WhatsApp or phone number, if you contact us through a trial or support request
• Name, where you provide one at checkout or in a support conversation

Information collected automatically

• IP address and approximate location, used for fraud checks and regional support
• Device type, browser, and app version, used to keep playback compatible
• Pages viewed and general usage patterns, used to see what's working and what isn't

We don't collect anything beyond what's needed to run the service, support you, and keep the platform secure.

Your data is used to activate and maintain your subscription, respond to support requests, keep the service secure against fraud and abuse, improve streaming performance, and meet legal obligations where they apply.

We do not sell your personal data, and we do not share it with advertisers.

Our site uses cookies and similar technologies to keep you signed in, remember basic preferences, and understand how the site is used so we can improve it. You can disable cookies in your browser at any time; some parts of the site may not function correctly without them.

Data is stored on encrypted servers with access restricted to staff who need it to do their job. Some infrastructure may be located outside your own country. Wherever your data is processed, we apply the same security standards described in this policy.

We disclose personal data only where it's genuinely necessary: to comply with a valid legal request, to protect VIPTVServer or our customers against fraud or security threats, or to deliver a support service you've asked for (for example, a payment processor completing your transaction). We don't share data with third parties for their own marketing purposes.

We use encryption, firewalls and active monitoring to protect account and payment data. No method of transmission over the internet is perfectly secure, so we recommend a few habits on your side as well:

• Use a strong, unique password for your account
• Avoid entering your credentials over public Wi-Fi where possible
• Contact support immediately if you suspect unauthorized account access

Pages on our site may link out to third-party services, including payment providers. Those sites have their own privacy practices, which we'd encourage you to read separately. We're not responsible for how a third-party site handles data once you've left ours.

VIPTVServer is intended for users 18 and over, and we don't knowingly collect personal data from anyone under that age. If you believe a minor has provided us with personal information, contact us and we'll remove it.

Depending on where you live, you may have the right to request a copy of the data we hold on you, ask us to correct or delete it, or withdraw consent for certain processing. Email us and we'll action a valid request.

We may update this Privacy Policy from time to time. Material changes will be posted on this page with a new "last updated" date, and we recommend checking back periodically rather than relying on a separate notice.

For any question about this policy or your data, email support@viptvserver.com. We reply within the hour, 24/7.